Privacy Statement

Consent

By using this Web site, you consent to the collection and use of the information as described here. If we decide to make changes to this privacy policy, we will post the changes on this page so that you will always know what information we collect, and how we use it.

Use and Purpose of Collected Personal Data

On our Web site, we only store personal information relating to you with your permission. You may choose to reveal information to us if, for example, you register or complete a survey. Ballardvale Research may use the information to process your inquiries and orders or to help improve our products and services.

We will only share such information with third parties outside Ballardvale Research with your express permission or as required by the applicable law. Information is used solely for the purposes described below.

Details

1. What Information Do We Collect and Why?

IP Addresses -- We use IP addresses to help diagnose problems, to administer our Web site, and to gather demographic information. When you visit our site, we recognize only your domain name and not your e-mail address. We will see your e-mail address only if you give it to us by filling out a form or by sending us an e-mail message.
Cookies -- Ballardvale Research has engaged Statcounter.com, a third party, to track and analyze non-personally identifiable usage and volume statistical information from visitors to the Web site to help us constantly improve the user experience on Ballardvale.com. Statcounter.com uses cookies to help track visitor behavior and sets cookies on behalf of Ballardvale Research. Statcounter.com does not use cookies to relate Web site visitors to any personally identifiable information and provides Ballardvale Research with information about site usage that reflects individual behavior of visitors, but not their identity.
User Registration -- If you choose to register, we can send you requested information or products, other product information, news, or promotions.
E-mail Addresses -- If you choose to give us your e-mail address, we will communicate with you via e-mail. We will not share your e-mail address with others outside Ballardvale Research without your permission. You can choose not to receive any more e-mail at any time.
Online Surveys -- Our surveys may ask you for demographic information, such as postal codes or your industry sector. If the online survey collects contact data, we may use that data to send you further information only if we specifically asked for your permission in the survey. You are free to retract any permission you gave.

2. Protection of Children's Personal Information

Ballardvale.com is a general audience site and does not knowingly collect any personal information from children.

3. Links to Other Sites

This site contains links to other sites. Ballardvale Research is not responsible for the privacy practices or the content of other Web sites.

4. Choice/Opt-Out

You can opt out of receiving e-mail communications from us whenever you like. You only need to e-mail us to have your name and details removed from Ballardvale Research's e-mail list or registration database.

5. Inquiries

If you have any questions about this privacy statement -- if, for example, you wish to inspect or update the information we hold about you -- feel free to contact:

Webmaster
Ballardvale Research
25 River Street, Ballardvale
Andover, MA 01810-5907 USA

or e-mail: webmaster@ballardvale.com

Last Updated: June 27, 2004